I facilitate advanced planning of policies and business communication activities within and between organizations to assist leaders with meeting their long term business goals.
I am focused on Quality
I value quality and success, and I have been leading change and practicing communications to assist organizations with achieving organizational effectiveness for 12 years.
I have driven organizational behavior and improved business processes to lead customers through organizational development and change management. I specialize in organizing and establishing effective communication practices within directorates to improve communication between business partners and teams.
Customers Come First
I listen to understand my customer's needs and observe organizational behavior to identify communication problems, and I provide assessments and evaluations to determine an organization's readiness for change and appropriate communication practices that can support business objectives. My focus on people is key to assisting organizations with influencing people's behaviors so that they are confident in change initiatives that are key to organizational success.
- Organizational and leadership assessments and advisement
- Identifying and structuring problems and solutions
- Developing and implementing plans
- Tracking, measurement, and reporting
- Designing processes to improve internal operations
- Documentation development
- Managing the integrity and quality of information
- Processing and creating technical information to present clearly to leaders and business partners
- Increasing website traffic and social media following with SEO and Copywriting
- Organizing input and output of critical information
- Mitigating risk of employee turnover
- Increasing employee engagement
- Managing consistent and effective stakeholder engagement
- Training and facilitating
- Coordinating and collaborating